FAQ

Currently all Richardson 112 Truckers are shipping in 48 hours from your order date. All other hats are shipping in 2-14 days. If you are in need of a rushed hat order, please call us to see what hats we currently have in stock. We usually have a good deal of in stock Richardson hats and can ship them our quick! As our business grows, we plan on adding more Richardson hat styles to our in stock 48 hour shipping program! 
Want to become and authorized resseller and avoid paying sales tax? All you need to do is complete our reseller form. Then a member from our team will authorize your information and get you set up with and account and login information. From there you will get reseller price lists. For hats, resellers have a minimum order quantity or 24 hats and hat orders typically ship in 2-14 days. 

If you are in need of custom product for you business or event please follow our how it works page. Typically, if you need something quick and simple, we would suggest you shop our online products and customize our products with your design or logo. If you are looking for larger volume and would like some help from our team, fill out our "Quick Quote" form and a desinger from our team will get in touch to further assist you.

We source all of our hats from Richardson Sports. There hats are well known across the United States and are the most commonly searched on Google. We keep a stock of their hats here in our Newburyport, MA facility. Once we get hat orders from our customers, we then get to producing the custom leather patches per your specs. We then apply them to the hats with a permanent thermal adhesive as well as a machine stitch from one of our expert crafers. Although, the thermal adhesive is permanent, we give our customers the additional option of machine stitch for its added durability and beauty! All of the leather we use comes from the United States. 
All of our leather comes to us colored in both sides or double shoulders. See the diagram below where these cuts come from on a full hide of leather. Once the leather passes through quality control it gets cut. For cutting, we either cut on our CNC Knife Cutter, a Clicking Machine (hydraulic cookie cutter), or on our laser. Once the patches are cut we then put your logo or design on by laser engraving / laser etching, debossing, or foil stamping. Then these patches get applied to your item based on your specifications. Click the link below to see how we make our hats! 
Yes, we can get and apply our custom leather patches to any hat you would like. The hats that are for sale on the Monomoy website are what we typically have in stock. If you already have the hats, you can send them to us and we can apply our custom leather patches per your spec. If you are looking for a hat style that is not currently listed on our website then you will need to fill out the "QUICK QUOTE" Form and specify the exact style and color hat you would like to purchase. Please see below all Hat Brands we can apply our cutomer leather patches to.
Our standard shipping lead times are the quickest in the industry and our in stock hat leads times are better than our competitors "rush ship" lead times. If you want hats quick we suggest you look at the Richardson 112 Trucker which is one of the most common hats sold in the USA. All 112 Truckers ship in 48 hours unless your order exceeds our current stock level. In addition to the 112 we always have stock in other styles but it varies. So if there is another hat style that you had in mind, please give us a quick call, send an email, or use our chat function at the bottom right hand corner of your screen. One of our customer service members will be able to assist you in select style and quantity that we can ship you within 48 hours. 
Yes! To make a custom patch shape please click the below link and fill out the "QUICK QUOTE" form and specify that you are looking for a custom patch shape. From there one of our graphic designers will assist you in making a custom patch shape. There are no additiona design service fees for this! The MOQ for this service is 24 hats. 
All hats and leather options have different advised cleaning methods. So that we can better assist you with a cleaning method, please reach out to our customer service department. Have your order number ready so that we know what hat and leather option you are refering to.
Our warehouse and manufacturing facility is located in the town of Newburyport, MA. This is about 25 miles North Lynnfield, MA where our family business was founded in 1945. 
No. We have no set up fees from engraving on leather patches. If you are looking for a customer leather patch shape there are no fees, but a 24 piece MOQ is required. We do charge a $40.00 deboss or foil stamping die fee, but this is waived if you purchase more than 48 hats.
Before we begin production on your order, we must recieve payment in full. Our estimated ship times are based on when we recieve the full payment from you.
No. If you shop our online catalog there are no minimums. We do offer additional services such as custom patch shapes where a MOQ of 24 hats is required.
Yes! 


If you are ordering directly from Monomoy and doing your own customization, you will see a box right below the upload design button. Here you can leave a note for the graphic designer on what you would like to change. If you request something, be on the lookout from one of our designers as we will then need to confirm with the the update. Our standard shipping times begin once you approve our updates.


If you are ordering through our "QUICK QUOTE" Form, please just specify updates to your design or logo in the "NOTES" section of the form. You will be able to confirm the updates when our designer sends the intial round of mock ups. From there you can request additional adjustments. We want to make sure your patch looks perfect! 

Yes! You can select as many colors and styles as you would like. Once you have everything added to your cart, you will then see your discount based on the total quantity of hats ordered. Quantity discounts are only applied to the other products in your cart that are apart of the same category.


Example - If you order 100 hats across 10 different styles and colors, you will get the 100 hat % off discount on all the hats in your cart. 

The best files for our laser engraved patches are high resolution images that are only one color. If the instant mock up doesnt look right, just leave a note in the "Notes & Comment" Section under the "Upload Image" button on the product page. We will send you a mock up based on your comments prior to proceeding with production.
Yes! Most people know what kind of hat they like but cant find it. Good news is we stock most types and styles, so just send us a few images and we will get in touch with a link to one of our styles that we think matches your hat best!

NEED MORE HELP? CALL, EMAIL, or MESSAGE US!