FAQs
Shipping & Delivery
We pride ourselves on one of the fastest turnarounds in the industry. Once you approve your digital proof, your order is typically manufactured and shipped within 7 to 10 business days. Because we are an actual U.S.A based manufacturer and handle everything in-house, we can maintain this speed without sacrificing the quality of your leather patches or stitching.
Need your delivery by a specific date?
Please reach out and let us know! We keep a large inventory of in-stock Richardson hats and can ship them out quickly. Just email hello@monomoy.com with your need-by date, and we’ll do our best to make it happen.
Yes! Please email hello@monomoy.com with your order details or number and need-by date. We will do our best to make it happen! Please note that a rush request is not guaranteed until you receive written confirmation from our team.
If you need hats in a hurry, we recommend the Richardson 112 Trucker. We keep a large quantity of these in stock at our workshop! For other hat styles, feel free to reach out and ask about our current in-stock inventory.
Please click on the button below to read about our shipping and return policy.
Ordering Details
Once you have everything added to your cart, you will then see your discount based on the total quantity of hats ordered. Quantity discounts are only applied to the other products in your cart that are apart of the same category.
Example - If you order 100 hats across 10 different styles and colors, you will get the 100 hat 50% off discount on all the hats in your cart.
Bulk Discount Chart
QUANITY | 1 - 5 | 6 - 11 | 12 - 23 | 24 - 47 | 48 - 99 | 100 - 499 | 500+ |
|---|---|---|---|---|---|---|---|
DISCOUNT | 0% | 10% | 20% | 30% | 40% | 50% | 55% |
Need just one? You got it.
We offer no minimum orders on all our standard custom leather patch hats. Order one custom hat sample to test out before placing a larger order!
For some of our other custom leather goods, such as golf headcovers and coasters, we do require a small order minimum. Please see the product listings for more details!
Not at all! We have no setup fees for laser etching your designs onto our leather patches.
For more specialized customization options—such as additional side patches, debossed patches, or foil stamping—we do require a small setup fee. If you’re curious about these options, please use our "Custom Quote Form" to let us know!
All you need to do is complete our reseller form. Then a member from our team will authorize your information and get you set up with and account and login information. From there you will get reseller price lists. For hats, resellers have a minimum order quantity or 24 hats and hat orders typically ship in 2-14 days.
Custom Designing 101
- High resolution images
- At least 1250 x 1250 px
- 250 DPI or more
- Black and white only
- No greys or other colors
If your design doesn't look right on our website's instant mock-up fuction, don't worry! Upload any image, and our design team will do their best to adjust and refine it to ensure it looks its best on our leather patches. We will send you a digital proof to review the design before production. Click on the button to be taken to our "Design File Guide" page!
If ordering directly on our site: You’ll see a note box right below the "Upload Design" button. Feel free to leave instructions for our design team there. We will email you a design proof to review and approve before we move to production.
If using our "Custom Quote" form: Simply specify any edit requests in the "Notes & Comments" section. You can confirm these changes when our designer sends your initial round of mock-ups.
Our team handles the customization at no extra cost to you! No hidden design fees, just a patch that fits your brand perfectly.
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Just send a few photos of your current hat to hello@monomoy.com, and our team will send you a direct link to the best style in our shop.
Our Production Process
However, if we do not receive a response within 12 days of sending you your original proof, we’ll proceed with production as shown and no further changes can be made after that point.
All of our premium leather arrives as double shoulders, finished on both sides for a high-quality look and feel. Check out the diagram below to see exactly where these cuts come from on a full hide!
Once the leather passes our strict quality control, it moves to production. We use a variety of precision methods—including a CNC Knife Cutter, a Clicking Machine (think of it as a heavy-duty hydraulic cookie cutter), or a laser to create our patch shapes. Your logo is then applied via laser etching, debossing, or foil stamping before the patches are expertly applied to your items.
Click the link below to see how we create our custom leather patches! (Coming Soon)
We source the majority of our headwear from Richardson Sports, a brand trusted for quality across the United States. We maintain a large inventory of their most popular styles right here at our Newburyport, MA workshop.When you place an order, we either pull from our on-site stock or order it immediately to get your custom gear moving as quickly as possible.
Other
Looking for custom products for your business or event? Learn more by visiting our "How It Works" page!
If you need a fast and easy solution, shop our online collection to create instant, unlimited mock-ups with your logo or design. For more complex projects or want some expert help, please fill out our "Custom Quote" form. A designer from our team will reach out to help you bring your vision to life!